Bulk Wine Advisor Stamping
This is used when there are a number of customers that need restamping - perhaps if their wine advisor has left.
- Log into Telesales and go to 'Tasks' and 'Set Customer Advisor'
- You will land on the upload page
- Create the spreadsheet using the following layout - the advisor username MUST be spelt exactly as it is on the system
- Save the file as a CSV and then click 'Choose File' on the upload page - then find the file on the popup
- Click 'Open' and you will see the filename appear
- Click 'Execute Task' and you will get a message advising if it worked
- Click on 'Jobs' and you will see a list of completed uploads - if it's still working through it then it will say 'Unknown'
- To get a report of the upload, click 'Details' and 'Get Report'
- This shows whether it was successful and if it wasn't, why