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Override CVV number

Override CVV number

We now have an option to override customer CVV number when placing an order in telesales. This is role based option.

You still will need to add a CVV number when adding a new card. Worldpay holds CVV number for 5min after that you will be able to override it in telesales only. 

Step-by-step guide


  1. On Review&Confirm page under payment method, override CVV tick box will appear if customer haven't used their card successfully. 


  2. If you want to override the CVV number, tick the box. A warning message will appear 'Warning overriding CVN is not secure'


  3. Click pay and the order will be placed without the CVV number.