Credit Cancellation Reason

Before you start you should be in an Open change package on the Staging environment

Go to Admin > Reason Codes > Credit Cancellation
You will be shown a list of reasons that appear when cancelling a return
To disable a reason, untick the 'enabled' option and save
To add a new reason, click 'Add New Reason'
Enter a code and description in the boxes, tick 'Enabled' and then save
If you wish to reorder the reasons, simply click and drag the reason into the new place then save.
Once published the changes will show when cancelling a return.

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