The Order Process
- Former user (Deleted)
Owned by Former user (Deleted)
25-Feb-21
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Amazon MWS orders are managed by a number of automated jobs
- Amazon MWS Orders - this job runs every 15 minutes and places any order on the Amazon Sendagift account automatically
- Amazon MWS Acknowledgement - this job also runs every 15 minutes and it acknowledges the order has been received at Amazon
- Amazon MWS Fulfilment - this job runs once an hour and updates the status of the orders on Amazon to 'Shipped'
If an order fails to be placed, then a Case is created in the Amazon queue on Salesforce, the order either needs cancelling or placing manually depending on the reasons for failure.