Bulk Redeem Promo Vouchers

Before you start, make sure you have the Promotion published to the Live environment and that the vouchers have been created (see the instructions for doing this here) - download the vouchers from the Promotion so you have the codes handy.

1. Create a csv file using the new format (Template - newbulkvoucherformtat.csv )  It is exacty the same as before but instead of customer email being used its now customer numbers. You must also choose weather you want to override existing vouchers on any of the accounts or not. False will mean it skips past that customer as they already have a voucher, True means it will overwrite the voucher that's on that customers account
   
   
2. In Telesales, go to 'Tasks' and 'Redeem Promo Codes' 
   
   
   
   
3. Click 'Choose File' on the detail page and select your csv. then click 'execute task' 
   
4. Click the 'Jobs' tab and it will show at the top. If it says 'UNKNOWN' under the 'Exit code' column it means it is still processing. 
   
5. Once completed, click 'details' and 'get report' 
   
6. This will download a spreadsheet with a list of the customers and a result of the load.