You will need to request the .pkg file in order to install the new version of Global Protect. To do this please email the Service Desk.
- Once you have the pkg file, complete the installation process, click allow when prompted.
- When Global Protect has installed, set the portal IP address to 46.227.52.84
- Log in to Global Protect as you usually would, username being first 4 last 4, the password being the same one you use to log into your computer with.
- Once this has been done navigate to the "Spotlight Search" bar, to do this press command + space
- Search "Keychain Access" and under "System Roots" search "46.227.52.84"
- Double click the IP address, a separate menu should pop up (see below)
- Under "Trust" set all of the options to "Always Trust"
- Once this has been done you should be able to connect to the VPN successfully