Products
For products to be sold on Debenhams they must be a debenhams type. Only composite items are eligible.
The product name must contain a unique name plus a short description. The unique name must be surrounded by apostrophes. If the name is at the start it should have two apostrophes. For example: ''Summer Fun Times' red wine case. The description should contain the word 'wine' for search optimisation.
The packaging description is only required for gift orders that are shipped in something other than a standard box. The weight should be in the format 7.2kg. The main dimensions should be in the format 252 x 168 x 335mm. The volume should be in millilitres in the format 4500.
Product files can be generated in Telesales by selecting Corporate > Debenhams from the menu. A CSV file should be uploaded with a list of product codes. Depending on the selected option a different file will be generated. In most cases the file will also be uploaded to the Debenhams FTP server. This is not the case for the load file which should be manually emailed.
| Option | File | Additional Details | FTP Upload Directory |
|---|---|---|---|
| Add product | Product XML | Each product will have the add ('A') action | /PRODINFOXML/INBOUND |
| Change product | Product XML | Each product will have the change ('C') action | /PRODINFOXML/INBOUND |
| Delete product | Product XML | Each product will have the delete ('D') action | /PRODINFOXML/INBOUND |
| Add/Amend inventory | Inventory | The record type for each product will be amend (52) | /PRODINFO |
| Delete inventory | Inventory | The record type for each product will be delete (50) | /PRODINFO |
| Update PLU | PLU | The file type will be update (0) | / |
| Refresh PLU | PLU | The file type will be refresh (1) | / |
| Load File | Load | none | |
| Images | Zip/Png | /PRODINFOXML/INBOUND |
Orders
The order file has some quirks. Although each line has it's own addresses, all addresses within the an order will be identical. Line 5 is always a duplication of the city, county and postcode. The quantity of all lines will always be 1, if multiples of the same products are bought there will be multiple lines. If address lines have more than 25 characters they will be wrapped.
Daemons
There are three daemons; inventory, order and status.