Back Office has some basic roles, then bolt on roles that can be assigned to an individual.
Basic Roles -
- New Agent
- Basic Agent
- Senior Agent
- Team Leader
- Manager
- Wine Advisor
- Merchandiser
- Administrator
Bolt On Roles -
- Email customer from back office
- Fraud
- Account Adjustment
- Higher Level Discount
- Edit Vouchers
- Manual Payment & PDQ
- Subscriptions - Merchandising
- Subscriptions - View
- Subscriptions - Event Manager
- Override Balance
- Refund/Return Limit
- Reorder Limit
- Bulk Create & Update Reminders
- Comment on Ratings