If you are not using your Microsoft Account to log into Salesforce and instead use a username and password, you are required to set up MFA to log in.
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We highly recommend using the login with Microsoft Account option to bypass the need to use an authenticator app or enter a username and password each time, as it uses your existing Windows login session. |
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If you want to use the Salesforce app, follow the instructions on the screen.
If you would like to use another authenticator app
Such as Microsoft Authenticator, Google Authenticator, Authy etc. click Choose another verification method
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Once you have entered the code from your authenticator app MFA is set up and you will need to use it when logging in from a new location or after a few hours of inactivity.
Setting up MFA for shared users.
For shared users the process is essentially the same as the 3rd party app steps above, except a screenshot of the QR code needs to be saved in a secure location and anybody who uses the account needs to scan it into an authenticator app.
For IT this is in the Team - IT > Salesforce folder