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To set up an event, follow these steps (Note, this is only for REGULAR events - for Holiday Shipment set up, click here)
- Log into Mantiki Telesales, hover over Subscriptions and choose the relevant Store, and select the Subscription type from there
- You will land on the Subscriptions Calendar
- You will see a list of events that are set up already - if there are a lot, it is best to search for the 'Group' you need to create the event for - do this by typing the group name in the 'Group' search field.
- Scroll until you see the last event created for that group - you need to check the Due Date
- Then click 'Add New Event'
- This brings up a popup to fill in
- Select the Group
- Click into the 'Due On' field, this brings up a Calendar - count 10 weeks from the last event for that group, so if it was the 27th September, then the event should be created for 6th December
- Once the date is selected, choose a basket set - this depends on the cycle, for example if you are setting up Cycle 37, then the basket set will be called something like 'Disco 37' - if this has not yet been created, leave it blank
- Leave the 'minimum days since last instalment' as 63, this should only be changed for Holiday shipment runs. Click 'Save' and you will see a message advising it has been created
- The Subscription event is now set up