Sometimes a CS agent or Wine Advisor needs to have a premixed case added to stock. This can now be done by the agent.
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The rules for the case build tool are as follows>
Agents must have the Inventory > Case > Increment role.
The case must be a Wine, Beer or Spirit Premixed case - not a gift or individual product.
The case must have 0 available stock.
The case must be active, available, ready to sell and sold on Telesales.
Stock can only be added to the locations permitted by the user's role.
The case must have existed in that location previously.
There must be available stock of the components within the requested location.
- If a case is out of stock then go to CRM > Build Case
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