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Product files can be generated in Telesales by selecting Corporate > Debenhams from the menu. A CSV file should be uploaded with a list of product codes. Depending on the selected option a different file will be generated;. In most cases the file will also be uploaded to the Debenhams FTP server. This is not the case for the load file which should be manually emailed.


Option
Action
FileAdditional DetailsFTP Upload Directory
Add product
Generates a product XML file, each
Product XMLEach product will have the add ('A') action
Uploads the file to the Debenhams FTP server
/PRODINFOXML/INBOUND
Change product
Generates a product XML file, each
Product XMLEach product will have the change ('C') action
Uploads the file to the Debenhams FTP server
/PRODINFOXML/INBOUND
Delete product
Generates a product XML file, each
Product XMLEach product will have the delete ('D') action
Uploads the file to the Debenhams FTP server
/PRODINFOXML/INBOUND
Add/Amend inventory
Generates an inventory file, the
InventoryThe record type for each product will be amend (52)
Uploads the file to the Debenhams FTP server
/PRODINFO
Delete inventory
Generates an inventory file, the
InventoryThe record type for each product will be delete (50)
Uploads the file to the Debenhams FTP server
/PRODINFO
Update PLU
Generates a PLU file, the
PLUThe file type will be update (0)/
Refresh PLU
Generates a
PLUThe file
, the file
type will be refresh (1)/
Load File
Generates a load fileUploads the image files to the Debenhams FTP server
Load
none
Images
Generates a zip file of images
Zip/Png
/PRODINFOXML/INBOUND

Orders

The order file has some quirks. Although each line has it's own addresses, all addresses within the an order will be identical. Line 5 is always a duplication of the city, county and postcode. The quantity of all lines will always be 1, if multiples of the same products are bought there will be multiple lines. If address lines have more than 25 characters they will be wrapped.

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