Using Global Protect in new Mac OS (Big Sur)

Owned by Former user (Deleted)
Last updated: 27-Jan-21 by mitchell.bird (Unlicensed)
1 min read

You will need to request the .pkg file in order to install the new version of Global Protect. To do this please email the Service Desk.


  • Once you have the pkg file, complete the installation process, click allow when prompted.
  • When Global Protect has installed, set the portal IP address to 46.227.52.84
  • Log in to Global Protect as you usually would, username being first 4 last 4, the password being the same one you use to log into your computer with.
  • Once this has been done navigate to the "Spotlight Search" bar, to do this press command + space
  • Search "Keychain Access" and under "System Roots" search "46.227.52.84"



  • Double click the IP address, a separate menu should pop up (see below)

  • Under "Trust" set all of the options to "Always Trust"
  • Once this has been done you should be able to connect to the VPN successfullyÂ