Products
For products to be sold on Debenhams they must be a debenhams type. Only composite items are eligible.
The product name must contain a unique name plus a short description. The unique name must be surrounded by apostrophes. If the name is at the start it should have two apostrophes. For example: ''Summer Fun Times' red wine case. The description should contain the word 'wine' for search optimisation.
The packaging description is only required for gift orders that are shipped in something other than a standard box. The weight should be in the format 7.2kg. The main dimensions should be in the format 252 x 168 x 335mm. The volume should be in millilitres in the format 4500.
Product files can be generated in Telesales by selecting Corporate > Debenhams from the menu. A CSV file should be uploaded with a list of product codes. Depending on the selected option a different file will be generated;
| Option | Action | Additional Details |
|---|---|---|
| Add product | Generates a product XML file, each product will have the add ('A') action | Uploads the file to the Debenhams FTP server |
| Change product | Generates a product XML file, each product will have the change ('C') action | Uploads the file to the Debenhams FTP server |
| Delete product | Generates a product XML file, each product will have the delete ('D') action | Uploads the file to the Debenhams FTP server |
| Add/Amend inventory | Generates an inventory file, the record type for each product will be amend (52) | Uploads the file to the Debenhams FTP server |
| Delete inventory | Generates an inventory file, the record type for each product will be delete (50) | Uploads the file to the Debenhams FTP server |
| Update PLU | Generates a PLU file, the file type will be update (0) | |
| Refresh PLU | Generates a PLU file, the file type will be refresh (1) | |
| Load File | Generates a load file | |
| Images | Generates a zip file of images | Uploads the image files to the Debenhams FTP server |
Orders
The order file has some quirks. Although each line has it's own addresses, all addresses within the an order will be identical. Line 5 is always a duplication of the city, county and postcode. The quantity of all lines will always be 1, if multiples of the same products are bought there will be multiple lines. If address lines have more than 25 characters they will be wrapped.
Daemons
There are three daemons; inventory, order and status.