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Resetting Navisite to Palo Alto client VPN via a ping request

Via a Windows server to Navisite

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1. If you are on the VPN, RDP to a Windows server in Norwich or Preston.

   1. VWNorDC10 or VWPreDC10 are the best option

2. From that server, SSH to a server in Navisite. Production or Test Rundeck are a good choice.

3. Once you have an SSH session on the Navisite server run the below command be sure to substitute * for your actual client VPN IP.

   1. Code Block
      language bash
      ping 172.30.1.*

4. Check you can access telesales.virginwines.co.uk from your device.

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