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Subscriptions are a regular delivery of wineour products. We currently have 5 have * Subscription Schemes a customer can join -
- Discovery Club
- Just Reds
- Bin Ends
- Just 6
- RAC (Customer has to be a member of Winebank to benefit from this)
- Beer Box
- Beer Box 2
When a customer signs up, Mantiki will look to put them in a group that is a minimum of 9 weeks (63 days) and a maximum of 17 weeks (120 days) away (for all but Just 6 which is a minimum of 7 and maximum of 17 weeks) for their first Subscription case, if the system cannot find a Group/Event within this time frame, the customer will not be signed up and an open Diary note will be created for customer service to manually set them up and alert the relevant people that there are sign up failures due to missing events.
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Example Date range for Schedule
| Event Date | 1st Retry | 2nd Retry |
|---|---|---|
| Wednesday 20th | Sunday 24th | Wednesday 27th |
| Child pages (Children Display) |
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Beer Box subscriptions
Beer Box and Beer Box 2 subscriptions are operating slightly different. Both are basically the same with the difference of how often they will run. Beer Box is monthly whereas Beer Box 2 is bi-monthly subscription. From the customer point of view they will look as one subscription where you can change frequency. There will be only standard membership and no customer preferences. At this point in time there is no special first case expected for that subscription.