Summary
Two seperate separate but very similar bulk uploaders for closing many Wine Club accounts in one process. WineBank is handled in Bulk Cancel Winebank. Subscriptions for any Wine Plan are handled in Bulk Cancel Subscription.
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store,email,subscription,action,reason_code
eg
reason code is case sensitive.
Example of the file -
| View file | ||||
|---|---|---|---|---|
|
WineBank
store,email,reason_code
eg
...
| reason_code | description |
| CF Cannot Afford | Customer Failure - Money/Cannot Afford |
| CF Commitment Problem | Customer Failure - Commitment Problem |
| CF Signed Up In Error | Customer Failure - Signed Up In Error |
| CF Voucher Vulture | Customer Failure - Voucher Vulture |
| HR Pregnant | Health Reasons - Pregnant |
| HR Sickness | Health Reasons - Sickness |
| LC Going Abroad | Leaving Country |
| OTH | Other - doesn't fit any of above |
| PF Bad Selection | Product Failure - Bad Selection |
| PF Do Not Like Wine | Product Failure - Do Not Like Wine |
| PF Gift Order | Product Failure - Gift Order |
| PF Quality | Product Failure - Quality |
| SF Agent Error | Service Failure - Agent Error |
| SF Bad Service | Service Failure - Bad Service |
| SF Delivery Problems | Service Failure - Delivery Problems |
| SF Sign-Up Fraudulent | Sign-Up Order - Consider Fraudulent |
Will progress WineBank accounts listed in the WineBank upload with balance to a closing state. Will progress WineBank accounts listed in the WineBank upload without balance to a closed state.
Upload results
Will progress Subscription accounts named in the Subscription upload with balance to a closed state.
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