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Dial ##0 from the web phone to reload the call centre configuration
Log out of Salesforce and log back in
Closing all browser windows and logging back in
Clear browser cache and cookies (This will fix the majority of issues, but you will need to sign back in to websites)
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Check microphone privacy settings
If you’re seeing a message in the webphone logs or when trying to answer a call the pop up disappears. Check here that microphone access is allowed.
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