...
1.Firstly create the csv spreadsheet and save it using this template bulk_redvirgin_points.csv
a. The file must contain text only
...
2. Go to Telesales > Tasks > Account Bulk Update > Virgin Red Account > Bulk Red Virgin Points
3. Click on 'Choose file' on details screen then upload the file - need to be named as bulk_redvirgin_points.csv
4. Select the correct file and then click 'open'.
...